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泛克網絡有限公司

FANKE NETWORK CO., LIMITED

香港新蒲瀾五方街8號利嘉工業大廈11樓32室

77036139-000-09-24-2

myeverfur@gmail.com

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Frequently Asked Questions

What is the turnaround time for custom orders?

Typically 4-8 weeks, varying by design complexity.

How do i place an order?

Choose your product, and after placing your order, simply send us the order information, your pet's photo, and your ideas via email. Leave the rest to us!

What if the product doesn't meet my expectation?

We will keep in touch with you before shipping. If the product does not meet your expectations, please let us know! We will make adjustments until you are satisfied!

Email Us: myeverfur@gmail.com
⏰ Store Hours: Mon-Fri 9am - 6pm

If you don’t hear back from us right away, please don’t worry—we spend most of our time creating handmade pieces in the studio. That said, we make sure to reply to every message within 48 hours. Thanks for your patience! 🐾✨
🚚 Shipping Info：

We typically ship worldwide via USPS. 🌍📦
🔄 Returns & Exchanges

We’ll confirm the final result with you before shipping. Since this is a custom-made item, returns are not accepted. Thank you for understanding! 🎨🐾
📦 Order Tracking

Once your order has shipped, you can track the delivery right from your order page. 📦🔍

A studio founded by a collective of pet-loving artists

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